O2 are rubbish i have now been on the phone for 55 mins
I ordered a new phone and contract for my wife i asked for a o2 100 deal.
when the bill came though it was the 02 200 which is £5 more every month .
hence why im on the Phone .
1 hour 10 mins
Has any one else had this where they sell you some thing more than you order.
I have given up .
Watch out for this
Full Version: o2
And are you paying for that call.........
If you are and you have proof of what you asked for you should ask for the cost of the call to be credited to your next bill as well as the overpayment on the bils itself!
If you are and you have proof of what you asked for you should ask for the cost of the call to be credited to your next bill as well as the overpayment on the bils itself!
Exactly very annoying
Just called them back as we are still in our cooling down 14 days
we can cancel but we must put it in writing ,yet we can order over the phone.
if we write no doubt they will not get it with the 14 days.
I have just cancelled my direct debit,and will be reporting them to trading standards .For misselling
Make sure if you order over the phone you do not get conned in to somthing you did not order when the bill comes in .
we can cancel but we must put it in writing ,yet we can order over the phone.
if we write no doubt they will not get it with the 14 days.
I have just cancelled my direct debit,and will be reporting them to trading standards .For misselling
Make sure if you order over the phone you do not get conned in to somthing you did not order when the bill comes in .
| QUOTE (biggles @ Aug 11 2005, 01:41 PM) |
| O2 are rubbish i have now been on the phone for 55 mins I ordered a new phone and contract for my wife i asked for a o2 100 deal. when the bill came though it was the 02 200 which is £5 more every month . hence why im on the Phone . 1 hour 10 mins Has any one else had this where they sell you some thing more than you order. I have given up . Watch out for this |
My girlfriend has just had a similar "missell" with Voda. With her, she was going to disconnect, so they offered her an upgrade (Voda always do that). So she took them up on it - they told her it would cost something like £60 to upgrade the phone. What they didn't tell her was that that was excluding VAT - so she gets invoiced for over £70, which made the package she was offered not such a great deal, after all.
She complained, and they actually reduced the amount of VAT for her. I think she's probably going to keep it, but she's still within the cooling off period.
| QUOTE (biggles @ Aug 11 2005, 01:57 PM) |
| Just called them back as we are still in our cooling down 14 days we can cancel but we must put it in writing ,yet we can order over the phone. if we write no doubt they will not get it with the 14 days. I have just cancelled my direct debit,and will be reporting them to trading standards .For misselling Make sure if you order over the phone you do not get conned in to somthing you did not order when the bill comes in . |
Make sure you tell them you have cancelled the direct debit cos I did that once and just cancelled it with my bank. The company that was taking the D/d still applied for it and I got charged £25 for the priviledge because I didn't get it cancelled at the originator!
| QUOTE (oolongcha @ Aug 11 2005, 02:39 PM) |
| She complained, and they actually reduced the amount of VAT for her. I think she's probably going to keep it, but she's still within the cooling off period. |
They must of reduced the price as the VAT is always 17.5
of what ever is billed .
| QUOTE (biggles @ Aug 11 2005, 04:24 PM) | ||
They must of reduced the price as the VAT is always 17.5 of what ever is billed . |
You're right; that's how they'd have done it. Anyway, she got a few quid knocked off.
She actually emailed them, and I think they called her back - anyway, she's convinced that the best thing is to put it in writing.
hey ppl..im a newbie here.
seriously ur having problems with o2? im doing just briliant with o2!
i call my girlfriend in china for free with o2 free minutes tats why im stick to it! haha
QUOTE(saninene @ Jul 25 2006, 08:41 PM) 
hey ppl..im a newbie here.
seriously ur having problems with o2? im doing just briliant with o2!
i call my girlfriend in china for free with o2 free minutes tats why im stick to it! haha
I've always thought o2 gave a good service but somtimes these things happen
Hi
I have a motorola V3 probably the best phone i've had now it's time for an upgrade but can't seem to find a better phone.
I have been looking at getting another V3 may be the V3i but on a 12 month free deal look at this site
www.I've _been _had_by_HQ.co.uk
they have a lot of good phones on 12 month free contracts.
(you get the whole 12 months rental back via cash back) my brother bought from here and has had no problems with the phone or receiving his cash back.
Hope this helps
THOU SHALT NOT SPAM THY BOARDS!!! WOE BE UNTO THOSE THAT SPAM!!
Smite him O' great one. Let him feel your wrath. Smite him!
or her
QUOTE(easylife @ Oct 14 2006, 11:08 PM)
or her
*looks nervously for possible bolt of ligthtening*
I think we've just found a couple of new moderators for you, easy
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